Safety and maintenance
The safety of garage doors strictly depends on the level of the maintenance that is carried out each year. Our safety instructions on this website have a direct link to the different levels of preventative maintenance recommended by SUVA, which is also included in the service we offer to our clients.
Assembling, maintenance and repairs have of course to be authorized by the owner or by those administrating the good which is the aim of the action by Marcmetal.
Normal opening times for our assistance service are from 8 a.m. to 12 noon and from 1 p.m. to 5 p.m. We also have an emergency service which is available 24 hours a day, 7 days per week.
We offer different kinds of assistance, depending on the contract that was entered into for each structure. As for any other goods on the market, warranty has a limited duration. Afterwards, the lifecycle of the structure and the safety of its users depend on the type of maintenance which is performed. Marcmetal recommends concluding a maintenance contract.We offer maintenance plans in 4 different variations:
The services offered in the afore-mentioned maintenance contracts range from inspection, i.e. verifying whether manual operations and the automatic components of the plant work correctly, to more complex activities like maintenance, which includes cleaning, control and greasing of mechanical parts, as well as the adjustment and inspection of all components which are subject to wear. Manpower is included in the “Assistance” plan, while materials are included in the “Global” plan.
The most obvious advantages are the following: the client is sure to be using structures at their highest level of efficiency throughout the different stages of their lifecycle; favorable charges for each round of maintenance; discounts on adjustments or additions to the plant.
Better safe than sorry
The plants which are inspected and which are included under maintenance contract need to be kept in an excellent condition, for safety reasons and in order to extend the lifecycle of the plants.
If you have any questions regarding the prices or the type of maintenance plan which available for each plant; please contact the commercial service of Marcmetal, which will be able to give you all the help and advice you require.